These Terms of Service (“Terms”) govern your use of the website operated by The Choir of Essentials (Suite 368, 186-8120 No. 2 Road, Richmond, BC V7C 5J8, “we,” “our,” or “us”) and any purchases made through it.

By accessing our website or placing an order, you agree to these Terms. If you do not agree, please do not use the website.

By using this website, you confirm that you are of legal age in your jurisdiction to enter into a binding agreement, or that you have the consent of a parent or legal guardian.

We reserve the right to limit quantities, discontinue any product, and refuse any order at our discretion. Product descriptions, images, and specifications are provided in good faith and are as accurate as reasonably possible.

In the event that a product becomes unavailable after your order is placed, we will notify you and offer a full refund or a suitable alternative.

We reserve the right to correct errors, inaccuracies, or omissions in product information, pricing, or availability at any time, including after an order has been submitted.

All prices are displayed in the currency applicable to your region at checkout (CAD for Canadian customers, USD for US customers). Prices are subject to change. The price confirmed at the time of your order governs that order.

We accept payment through the methods displayed at checkout. Payment is processed securely through our payment providers. By submitting your payment information, you confirm that you are authorized to use the payment method provided.

All applicable taxes are calculated and displayed at checkout before payment is confirmed.

An order submitted through our website is an offer to purchase. A binding contract is formed when we send you an order confirmation email to the address provided at checkout. We reserve the right to decline or cancel any order at our discretion, including where a product is unavailable, payment cannot be processed, or fraudulent activity is suspected.

If we cancel your order after payment has been taken, we will issue a full refund to the original payment method.

Shipping and delivery are governed by our Shipping Policy, which forms part of these Terms and is available on our website. Delivery timelines are estimates and are not guaranteed.

Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms and is available on our website. Nothing in these Terms limits your statutory rights under applicable consumer protection legislation.

All content on this website — including text, images, logos, product descriptions, and brand materials — is the property of The Choir of Essentials or its content suppliers and is protected by applicable intellectual property law. You may not reproduce, distribute, or use any content from this website for commercial purposes without our prior written permission.

You agree not to use this website for any unlawful purpose, to transmit unsolicited commercial messages, to attempt unauthorized access to any part of the website or its systems, or to interfere with the operation of the website or the experience of other users.

Our website may contain links to third-party websites for convenience only. We do not endorse or accept responsibility for the content, privacy practices, or terms of any third-party website. Your use of third-party websites is at your own risk.

Our website and its content are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind regarding the accuracy, completeness, or availability of the website or its content, except where required by applicable law.

To the maximum extent permitted by applicable law, The Choir of Essentials will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of this website or any products purchased through it. Nothing in these Terms excludes liability that cannot be excluded under applicable Canadian or US consumer protection law.

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable in that province, without regard to conflict of law principles. Any disputes arising under these Terms will be subject to the jurisdiction of the courts of British Columbia, except where applicable law requires otherwise.

We may update these Terms from time to time. Material changes will be communicated by notice on our website before they take effect. The version of these Terms in effect at the time you place an order governs that order.

The Choir of Essentials: 

Address:  Suite 368, 186-8120 No. 2 Road, Richmond, BC  V7C 5J8

Email:  hello@thechoirofessentials.com

Response time:  Within 1–2 business days